MOFF official app Announcement of Complete Renewal
Earn even more points. Ranking up has become even more fun.
October 2026, The new MOFF official app is launching. For our current app users, we would like to inform you about the changes and how to update.
＼Here's what's new!／ 3 exciting new features
We stand by our customers. New rules for the two stages
Migration schedule and update method
Update to the new app begins: Automatic updates will start sequentially from the evening of September 30th (Wednesday). New app launch date: October 1st (Thursday)
Update instructions for customers Information
If automatic updates are set to "ON": Starting the evening of September 30th, the app will automatically be updated to the new version without requiring any special action from the user.
If automatic updates are set to "OFF": You will need to manually update the app from the App Store or Google Play Store. Please also ask for assistance at the store.
[Important] Reinstalling the app is not necessary: You do not need to delete (uninstall) the current app from your smartphone. The switch will occur automatically with the update.
About the Provisional Membership and Full Membership System
Current coupon and rank handling
Current coupons, ranks, and other benefits are Data cannot be carried over after the renewal. *Please use by September 30th.
FAQ
Do I need to reinstall the app?
No, reinstallation is not necessary. The update will be rolled out gradually after the end of business hours on Wednesday, September 30th. If your smartphone's "Automatic Updates" is turned ON, it will automatically switch to the new app. If it is turned OFF, please update from the store (App Store / Google Play).
Will my current coupons and membership rank be carried over?
We sincerely apologize, but due to a major system overhaul, your current membership rank and coupons will be...It cannot be transferred. You can use your current coupons until Wednesday, September 30th, so please use them up before the expiration date.
ポHow are points accumulated, and what can they be used for?
Payment1 point for every 110 yen (tax included)You will accumulate points. The points you accumulate can be exchanged for various experiences and benefits.
What are the details and methods for determining the new membership rank (stage)?
Number of visits to the parkandAmount usedDepending on the circumstances,10 levelsWe have a ranking system in place. Various benefits are available for each rank, and you can check the requirements (number of times/amount spent) needed to move up to the next rank at any time from the membership card screen in the app.
How will the new ranking (stage) system change?
From the previous four stages10 levelsThe ranks have been subdivided, making it easier to rank up. You will rank up immediately the moment you meet the promotion conditions and receive special benefits according to your rank. Also, once you have reached a rank,Maintenance for one year from the last date of useIt will be done.
Can I use the app without registering as a member? (What is the difference between a temporary member and a full member?)
You can use the app and accumulate points even as a "provisional member." However,To use points or receive special coupons, you need to enter your name, email address, etc. (full membership registration).This is the result.
My coupon shows an expiration date of "October 1st or later." Will it still be usable after the website renewal?
From October 1st onwards, the current app and any coupons or tickets you possess will no longer be usable.
For benefits displayed in the app as having an expiration date of "October 1st or later," the final expiration date for using the current app will be [September 30th, 2026 (Wednesday), until the end of business hours at each store] due to the app migration. We sincerely apologize for the inconvenience, but we would be grateful if you could use your coupons and tickets by September 30th (Wednesday) when you visit the park.
Why can't I transfer my data and benefits from the current app?
Due to significant structural differences between the old and new systems, we are unable to migrate data due to specification limitations. We deeply regret that we cannot meet the expectations of our valued customers who have used our service for many years, but we will strive to provide a more satisfying service with the new app.
Download the official MOFF app here.
MOFF official app About the complete renovation Contact Us
We will continue to update information until the renewal! If you have any questions, please contact us through the inquiry form on our website.
